AI Consulting · Small Business

AI for small business. Without the hype.

Every week brings another tool, another LinkedIn guru, another "AI agent" that's going to change everything. You don't need most of it. You need someone honest to point at the two or three things worth your time, then set them up so your team actually uses them.

See what we cover
No jargonNo slidesNo "transformation" decks
  • 40+
    AI tools assessed for clients
  • 4hrs
    Typical first-pilot turnaround
  • 0
    Six-figure "AI strategy" decks
  • 12+
    Northants businesses set up
Sound Familiar?

You're not behind. You're just being sold to.

Every small business owner we talk to says some version of the same four things. None of them mean you're doing it wrong.

Too many tools

ChatGPT, Copilot, Claude, Gemini, Perplexity, Notion AI… you've signed up for three of them on your card already.

Worried about data

You don't know what's safe to paste into a prompt, or whether your client info is being used to train a model.

Tried it, gave up

Your team had a play with ChatGPT for a week. Then deadlines hit and everyone went back to doing it the old way.

Quoted the moon

A big consultancy quoted you a six-figure 'AI roadmap'. You wanted someone to switch on Copilot for your three accountants.

What an Engagement Covers

Six things. That's the whole job.

We don't sell "AI transformation." We do six concrete things, each with a thing you can point at when we're done.

What's actually worth using

A shortlist of two or three tools, not twenty. Picked for what your team already does every day, not what's trending on LinkedIn this week.

Output: shortlist + reasoning, on one page.

How to use it safely

What's OK to paste into a prompt and what isn't. Where your data goes. Who owns the output. We write you a one-page rulebook your team can actually follow.

Output: data-handling rulebook.

Set it up properly

Custom GPTs trained on your wiki. Copilot for your accounts team. An automation that drafts your invoice reminders. We build it, you keep it.

Output: working tools your team logs into Monday morning.

Train your team

A one-hour session with your team, in your office or on Teams. Real prompts for the work they actually do, not generic 'prompt engineering' theory.

Output: 60-minute hands-on session + recording.

Write the prompts

The difference between a useful AI tool and a frustrating one is usually the prompt. We write a starter pack, saved, named and ready to go, for the five or six things you'll do most.

Output: prompt pack, in your team's drive.

Stick around (optional)

Once you're set up, most clients don't need us monthly. If you want a check-in every quarter to see what's new and what's worth swapping, we'll do that on the same terms as the rest of our work.

Output: quarterly review · only when you want it.
Use Cases

Real things small businesses do with this

Twelve examples we've actually built for clients in the last year. Not slide-ware. The boring useful stuff.

Operations & Office

  • Standard-op-procedure GPT

    A custom GPT that answers "how do we do X here?" from your existing wiki.

  • Meeting recap → action list

    Drop in a Teams transcript, get owners, deadlines and a drafted follow-up email.

  • Email triage rules

    Outlook + Copilot prioritises your inbox so the chasers, quotes and complaints float to the top.

Accounts & Finance

  • Invoice reminder drafts

    Each Monday, a friendly first reminder is drafted for every overdue invoice. You hit send.

  • Receipt → spreadsheet

    Snap a photo and AI pulls out supplier, total, VAT and date, straight into your bookkeeping sheet.

  • Plain-English bank statements

    Drop in a PDF statement, get an explanation of what each line item probably is.

Sales & Customer Service

  • Quote drafts in your voice

    Custom GPT trained on your last 50 quotes, drafting new ones in the same format and tone.

  • First-reply assistant

    Suggests a draft reply to incoming enquiries. Your team reviews and sends, saving 5 min per email.

  • CRM note clean-up

    Voice memo after a call → a tidy CRM note, action items, and a follow-up email.

Admin & HR

  • Policy drafts

    Holiday policy, remote-work policy, parental leave: first drafts you edit, not blank pages.

  • Job-spec generator

    Five bullet points in, full job spec out, written for the kind of role you actually hire for.

  • New-starter handbook

    A custom GPT that answers "where do I find X?" so your office manager isn't Slack support.

Don't see what you do? . Most "I don't think AI applies to us" answers turn into two or three usable ideas.

The Difference

Most AI advice is sold by people who've never used it.

Here's the gap between what the big consultancies sell and what we actually do every Tuesday, on a 12-person business in Kettering.

The hype industry

  • Six-figure "AI strategy" decks
  • "Transformation" buzzwords
  • Tools for every department, day one
  • Generic prompt-engineering courses
  • Lock-in to one vendor

What we actually do

  • Two or three tools that earn their keep
  • Plain English, no jargon
  • One workflow live in up to 8 hours
  • Prompts written for your actual work
  • You own everything we set up
How an Engagement Goes

Four steps. Usually two weeks.

Start to finish for a typical small-business engagement. Bigger jobs scale by repeating step 3.

  1. 01

    30-minute call

    Week 0 · free

    Tell us what your team does, what bores them, what slows them down. No deck, no pitch. We'll tell you on the call whether AI can help here.

  2. 02

    Tool shortlist

    Week 1 · 4 hours

    We come back with two or three tools, not twenty, picked for your team's actual work, your budget, and your data-handling rules.

  3. 03

    Pilot it

    Week 1–2 · half-day

    We set up one workflow end-to-end. Custom GPT, automation, Copilot config, whatever the right shape is. You watch it work before we move on.

  4. 04

    Train & hand over

    Week 2 · 1 hour

    An hour with your team on your real work, using the new tool. Prompts saved, docs written, recording sent over. We're done. You own it.

Tools We Work With

We're tool-agnostic. Pick the right one for the job.

We don't have a partnership we're trying to sell you. The right tool for your accounts team usually isn't the same as the right tool for your sales team.

Chat assistants

  • ChatGPT
  • Claude
  • Microsoft Copilot
  • Gemini
  • Perplexity

Productivity layer

  • Copilot for M365
  • Notion AI
  • Google Workspace AI
  • Slack AI

Custom builds

  • Custom GPTs
  • Claude Projects
  • Make / Zapier
  • Power Automate

For your data

  • Azure OpenAI
  • Private endpoints
  • On-device models
  • Audit logging

We'd spent six months "looking into AI" and got nowhere. Two calls and a half-day later, our quoting takes about a third of the time. That's the entire pitch, and they did it for less than a single LinkedIn course.

JR

James R.

Director · Surveying firm, Northants

Questions About AI

The ones we get most

It depends on the tool. Free ChatGPT trains on your prompts by default; the business tiers don't. Copilot inside your M365 tenant keeps your data inside your tenant. Part of every audit is mapping which tool is OK for which kind of data, and we write you a one-page rulebook your team can follow without thinking.

Honestly, no, not the people we work with. We've never recommended a tool that replaces a role. We recommend tools that take the typing out of the job, so the person doing it spends their day on the parts they're actually paid for. If the pitch is 'replace your accounts team,' it's almost always wrong.

For Microsoft 365 Copilot specifically, yes, and it adds a per-user licence cost on top of your existing M365 subscription. For everything else (ChatGPT, Claude, Custom GPTs, automations), no. We'll tell you on the call whether Copilot is worth the licence cost for your team, or whether a different combination of tools does the same job for less.

A short audit: a call plus a few hours of writing. You get a shortlist of two or three tools you should be looking at, the rules for using them safely, and a written follow-up. You can stop there. About a third of audit clients do.

Yes, we work with several accountancy and legal practices. The audit phase is longer because the data-handling rulebook matters more, and we lean toward private-endpoint setups (Azure OpenAI, on-device models). We're happy to sign your NDA before we even have the first call.

It's the same business, the same engineers, the same way of working. AI Consulting is just one of seven services. If you already use us for IT, we can fold AI work into your normal hours. If you're new to us, the audit is a good way to see how we work before committing to anything bigger.

No. The audit is a one-off. You get the shortlist and the rulebook, we shake hands, you decide. If you want us to build the next bit, great. If you want to take the report and do it yourself, also great. We'd rather you used the advice than felt locked in.

Stop reading think-pieces about AI. Start using it.

A 30-minute call, free, no slides. We'll tell you on the call whether AI applies to your business, and what the smallest useful next step looks like.

Or call 07871 615500 · weekdays 09:00–17:30